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Getting Started

How to get started with your ShapeScale.

  • How does ShapeScale work?

    Easy. You simply step on your ShapeScale. The RGB+Depth sensor will then rotate all around you to capture your body data. The scan will take no longer than sixty seconds and it syncs automatically wit...

  • Is ShapeScale FDA approved?

    The FDA considers ShapeScale (and several other fitness tracking devices) as a “Low-Risk Device”, and does not regulate it for general wellness. A medical device undergoes extensive testing and evalua...

  • What voltage is supported with ShapeScale?

    ShapeScale works with both 110V & 240V AC input and values in between this. This supports Europe's electrical system where appliances are 220 volts and  American appliances, which run on 110 volts.  I...

  • Can I try ShapeScale? Or maybe see a live demo?

    We will be reaching out to potential beta testers in the near future! To watch a live demo, simply click here!...

  • Will there be different colors of ShapeScales?

    We will only offer the jet black (with velvet red stripes) at the beginning. New colors may be introduced but this is not confirmed....

  • How many scans can I take?

    There is no limitation in the number of scans you can take. However, the number of users linked to a scale that can get their body measurement data will be limited. You will be able to support 2 users...

  • Why is the number of supported users limited to 2?

    Each user’s body measurement data taken by ShapeScale has to be processed and stored on the cloud. The cloud-based processing creates additional costs for us after each user. Therefore, at the moment ...

  • Can my family or additional users, use one ShapeScale?

    Yes,  with your basic subscription plan, ShapeScale can support up to 2 users. However, you can add extra users by paying an additional amount of $2.99/month after each person. Note, if you’d only lik...

  • Can ShapeScale be used for other applications outside fitness purposes?

    Of course, our future plans go well beyond just fitness. We already see a number of different applications for ShapeScale and this number is continuously growing. Each day there is another idea poppin...